Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of the Vaultier website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old and able to enter into a legally binding contract to purchase from us.

Products and pricing

All prices are shown in pounds sterling (GBP, £) and include VAT where applicable. We make every effort to display products and prices accurately, but errors may occasionally occur. If we discover an error in the price of goods you have ordered, we will contact you and you may continue with the order at the correct price or cancel it.

Orders and acceptance

Your order is an offer to buy. A contract is formed only when we send you an email confirming that your order has been dispatched. We reserve the right to refuse or cancel any order, including where stock is unavailable or where we suspect fraudulent activity.

Payment

Payment is taken at the time of order through our secure payment providers. 

Authenticity and brand names

Brand names referenced on this website are trade marks of their respective owners. Please refer to our Legal Notice for important information about product condition, authenticity, warranty and our relationship (or lack thereof) with the brands we sell.

Shipping and returns

Delivery of your order is governed by our Shipping Policy, and your right to return goods is governed by our Returns & Refunds Policy. Both form part of these Terms.

Intellectual property

All content on this website, including text, images and logos belonging to Vaultier, is our property or licensed to us and is protected by intellectual property laws. You may not reproduce it without our permission.

Acceptable use

You agree not to use our website for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to interfere with its proper functioning.

Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under UK law. Subject to this, we are not liable for losses that were not foreseeable or that arise from your failure to follow our instructions.

Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on this website at the time you place your order.

Contact

Questions about these Terms can be sent to sac@vaultier-uk.com.